CORE
CHARGES
Some parts
may by rebuilt by the manufacturer and are sold on an exchange or core basis, if
this is the case you will be charged a "core" charge. Core
prices are included in the selling price of our parts on the web site and are
itemized separately on sales receipts as "core charge". To
receive "core charge credit" core and exchange merchandise must
be returned to Team Miata to be returned to the manufacturer for core credit.
Certain parts are sold on an "exchange" basis and require an
additional core deposit that is fully refundable provided your old part is
returned in the original container your new product arrived in and it is in
"re-usable" condition. These
parts include some steering wheels, valve covers and other items as indicated on
the site.
All
core returns are handled within the standard return process requiring a RETURN
AUTHORIZATION NUMBER (RAN).
The
core may only be returned for credit within the first 30 days of receipt of your
order. All handling and shipping fees are to be paid for by the customer. Once
your core has been verified to meet core standards and has been received by Team
Miata, credit will be issued against the original purchased core only.
Any cores that do not meet
packaging or core standards will not be eligible for credit and will be disposed
of after customer notification. The customer will have the option of receiving
back his original core only or authorize scraping and disposal of core after
this notification. It will be the responsibility of the customer for any
freight, disposal, and handling fees incurred by returning unacceptable cores,
not to exceed overall core value.